Monash Sport has received recognition from Fitness Australia (the fitness industry’s governing body) in order to be classified as a Quality Accredited Business (also known as a Centre of Excellence).
This level of accreditation is currently rare within the industry, with only six facilities obtaining accreditation Australia wide.
Monash Sport are also the very first University based facility in the country to be recognised in this way.
The accreditation was acheived by completing a demanding and stringent process, including a thorough externally conducted audit.
The audit assessed a variety of factors relating to how Monash Sport operate including:
- Organisational Culture and Values
- Member Services / Customer Care
- Member Engagement
- Staff Recruitment and Satisfaction
- Occupational Health and Safety and Risk Analysis
- Adherence to Industry Governed Standards and Practices
We pride ourselves on providing a welcoming and inclusive training environment where access to friendly, helpful and knowledgeable staff is second to none.
The way in which we provide our services and engage with members is unlike many other facilities and it’s great to have the industry’s governing body recognise the high standards we strive to achieve.
The achievement is a credit to all the hard work across the past few years to improve our facilities, services and programs, and positions us as one of the premier sports facilities in Australia