Monash Sport management regularly reviews operating hours and assesses the demands for services and programs. Reviews conducted in late 2017 have resulted in the following changes to operating hours in 2018:
- The Clayton Fitness Centre is now open an additional hour on Friday evenings (now closing at 10.00pm compared to the previous time of 9.00pm). This change was based on feedback from recent focus groups and assessment of attendance trends in the gymnasium on Friday evenings. It has brought Friday operating hours in line with other weekdays.
- The Clayton Fitness Centre is now open an additional hour on both Saturday and Sunday evenings (now closing at 7.00pm compared to the previous time of 6.00pm). This change was based on feedback from recent survey results from gymnasium users, as well as focus groups It also recognises increased attendances from gym members and customers in late afternoon hours, especially between 5.00pm and 6.00pm on weekends, compared with previous years.
- The Doug Ellis Swimming Pool opening from 1pm – 6pm on both Easter Saturday and Easter Sunday (compared to previously being closed) due to previously limited demand for access. With the recent changes to membership structures (with pool access included) along with an increase in students living on campus, and increased participation/attendance especially in programs such as Water Wise, recent feedback and attendance trends have justified this change. Attendances at the Doug Ellis Swimming Pool over the Easter weekend demonstrated that there is demand for a level of service provision across this period.
- Monash Sport Clayton Campus operating hours on Easter Tuesday (University holiday) have been extended by an additional 3 hours (now closing at 9.00pm compared to the previous time of 6.00pm), enabling access to the facilities across evening hours, including for affiliated sports club training sessions. This was based on feedback received from members, customers and affiliated sports clubs which have growing participation numbers. There remains further capacity for increased participation across the Easter period at Clayton campus (for example the Clayton Fitness Centre peak occupancy was an average of 55% in the downstairs area and 63% in the upstairs area across Easter) however attendance metrics validated the increased evening hours on Easter Tuesday.